Returns & Exchanges
At Club L, we want you to feel confident in your style, which is why we offer a 14-day return period for all items in their original, unworn condition with tags attached. Please note that certain items like intimates and earrings are non-returnable for hygiene reasons.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items back into their original packaging, ensuring all designer tags and security ribbons remain intact and untampered with.
- 3.Ship It Back
Generate and print your prepaid shipping label from the portal, then drop off your package at the nearest authorized collection point.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.
